Privacy Policy
Ceramic Pro Niagara Falls
At Ceramic Pro Niagara Falls (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://ceramicproniagarafalls.com/) or interact with us through our services, including auto detailing, paint protection, ceramic coatings, and more. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information, including:
Contact Details: Name, email address, phone number, and mailing address.
Vehicle Information: Information about your vehicle relevant to the services requested (e.g., make, model, condition).
b. Non-Personal Information
We may automatically collect:
Browser type and version.
Device information and IP address.
Website browsing activities and interactions through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Respond to inquiries and book service appointments.
Provide personalized service recommendations and quotes.
Send service confirmations, appointment reminders, and important updates.
Share marketing communications if you have provided consent.
Analyze website performance and customer interactions to improve our services.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Partners that assist with website hosting, marketing, or analytics.
Legal Authorities: If required by law, or if necessary to protect our rights or property.
4. Advertising and Cookies
We use cookies and similar technologies to:
Enhance your browsing experience.
Track website traffic and user behavior to better serve you.
Third-Party Analytics: Tools such as Google Analytics may use cookies to collect information.
Opt-Out Options: You may manage or disable cookies through your browser settings, or visit the Digital Advertising Alliance of Canada’s opt-out page to control online advertising preferences.
5. Data Security
We take strong precautions to protect your personal information, including:
SSL encryption to secure data transmission.
Ongoing monitoring and updating of our website’s security systems.
6. Your Rights and Choices
You have the right to:
Access and Update: Request access to or correction of your personal information.
Withdraw Consent: Opt out of receiving promotional communications by clicking “unsubscribe” in our emails.
Request Deletion: Request that we delete your personal information, subject to any legal retention requirements.
To exercise these rights, please contact us at info@ceramicproniagarafalls.com.
7. Retention of Information
We retain your personal information only as long as necessary to provide services, fulfill legal obligations, and improve our offerings.
8. Children’s Privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from individuals under the age of 18.
9. Third-Party Links
Our website and social media platforms (Facebook, Instagram, TikTok, LinkedIn) may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any information.
10. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Ceramic Pro Niagara Falls
Unit 1, 6724 Morrison St, Niagara Falls, ON L2E 6Z8
Phone: 905-650-0788
Email: info@ceramicproniagarafalls.com
